Service Delivery Manager required by one of the fastest growing SME IT Service Providers in the UK (50% headcount grown in the past two years).
The business comprises circa 100 employees across 3 sites, delivering IT and Consulting services to businesses across London and the South.
Core areas of expertise are IT consultancy, Support and Cloud service provision (primarily Microsoft stack), to SME's in the Accountancy and Professional Services sector.
This client is a UK provider of telecommunications.
This role is a crucial interface between Account Management and In-Life Service, wearing a technical hat to help our customers grow by driving value from their service, tracking customer health and looking for opportunities to highlight the impact they do for the business.
Supporting Service Management
Ensure the customers in-life experience is what they signed up for; with services delivering the desired outcomes and performing to contracted SLAs.
Service Delivery Manager - Canary Wharf - London / 1 day per week office based - to £75,000 plus bonus to 13%, annual salary review to 10% and great benefits!
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About the Role
This is an exciting opportunity to be at the forefront of data-driven transformation within a leading global financial institution.