As the Service Manager will own and deliver medium scale services or will take responsibility for part of a large service under the direction of a senior delivery manager, to client and cost, risk, quality and service performance targets.
Typically these services will include systems; applications, technical infrastructure, business process and IT service provision, using multiple delivery channels.
As a Service delivery manager, you will play a critical role in their support team.
Our client is on a mission to empower businesses with the best IT solutions, and they are growing rapidly!
If you are an experienced Support & Service Lead looking for an exciting opportunity with massive potential for career growth, they want to hear from you!!!
They are looking for a skilled IT Service Delivery Manager to join their team, serving as the primary point of contact to 5 key clients for escalated IT service delivery needs.
I am representing a specialist IT MSP who service finance and private equity clients.
Posted by IQ Talent Solutions • £500/day to £525/day
General
The Service Management Specialist will play a key role in ensuring the successful design, transition, testing and implementation of service management components, with a focus on the non-digital elements of the service.
Service Managment Specialist - Central Government - £500 - £525 a day - 4 month initial contract - Outside IR35 - (remote with travel to UK offices)
Service Operating Model (SOM) and Service Management Handbook Development
Collaborate with digital and operations teams to develop the Service Operating Model and Service Management Handbook.