To lead the service delivery team in exemplifying the principles of customer service, productivity, performance, efficiency, and responsiveness to users.
General
Job Type/Shift Patterns: Full time, Monday - Friday between 9:00am - 5:30pm, 37.5 hours a week (Hybrid, 2-3 days working on-site, rest days Working from Home)
To continue delivering exceptional service, they are seeking a dedicated and experienced Service Delivery Director to oversee their team of engineers across the UK.
My client is a renowned leader in providing high-quality technical support and services across the UK.
Specializing in EPOS systems, they have built a reputation for excellence and innovation.
Our client is a leading provider of vehicle leasing services across the UK.
As an award-winning business, they offer a fantastic set of benefits and opportunity for development.
With exciting commercial backing, they continue to deliver exponential growth year on year and are looking to growth and strengthen their hugely successful and motivated teams.
This role is responsible for managing the IT portfolio, you will deliver value by supporting and enabling the delivery of products, projects and programmes.
We are currently recruiting for an Acting Head of Project Services.
You will ensure an effective framework and governance to successfully deliver the outcomes and goals.
You'll ensure that effective and efficient services are delivered to contractual service level agreements and our solutions are fit for service, creating growth opportunities where possible and driving service improvement plan.
As our Client Services Manager you will understand your clients and their needs, inside out.
You'll be responsible for monitoring and progressing client campaigns, activity, requests, and end to end service management across your portfolio.
Our client is a leading provider of vehicle leasing services across the UK.
As an award-winning business, they offer a fantastic set of benefits and opportunity for development.
With exciting commercial backing, they continue to deliver exponential growth year on year and are looking to growth and strengthen their hugely successful and motivated teams.