You will assist in the design, definition and implementation of new systems, and the creation of key KPIs, SLAs and feedback mechanisms, whilst also handling day-to-day contact with customers requiring assistance, and pro-actively monitoring our live estate, flagging any concerns.
Acting as the voice of our customers within Energy Park, you'll ensure you understand their needs, communicate these to the business and advocate for them.
Working with the Head of Customer Success, this role offers the opportunity to play a key role in our scaling business, contributing to the growth of our Customer Success function, and the development of our future strategy.
Posted by Newton Maxwell Recruitment Ltd. • £50K/yr to £120K/yr
Our client is a highly successful full print solutions provider based in the St Albans area.
They are market leaders, helping businesses in Greater London/Home Counties with their printing requirements.
As a member of the Business Development/Key Accounts team, you will be responsible for developing new business, looking after existing clients to ensure customer satisfaction and repeat business by creating excellent working relationships.
Posted by Henley Executive Ltd • £45K/yr to £50K/yr
We have an opportunity for a Business Development Manager to join a successful and well established business within the Managed Print and Technology Services sector, based in Hertfordshire, and become a valuable part of the New Business team.
This role will be office based for 2 days, with the rest of the week focussed on client meetings.