Our client is a highly successful full print solutions provider based in the St Albans area. They are market leaders, helping businesses in Greater London/Home Counties with their printing requirements.
As a member of the Business Development/Key Accounts team, you will be responsible for developing new business, looking after existing clients to ensure customer satisfaction and repeat business by creating excellent working relationships.
Some of your responsibilities will include:
- Responsible for 20% of Key Accounts and 80% of new business development
- Business Development - winning new business
- Regular client contact including visits and resigning clients onto new service agreements
- Carrying out account reviews with clients to demonstrate ROI.
- Ensuring that current and prospective clients are aware of new products and services
- Successfully achieving quarterly sales targets and KPIs
- Working closely with the service and technical teams to offer product support and training to clients
- Identify opportunities for up-selling additional products that can add value to clients
- Maintaining the CRM database
- Identifying key areas for growth and gross profit increase
- Negotiating and retaining existing business through re-tendering processes and secure fixed-term agreements
Attributes required for this role:
- Excellent customer service and communication skills
- Experience working within Business Development and Key Accounts
- B2B sales is essential with the ability to manage high-value key accounts
- Strong administrative organisation skills
- Strategic and methodical with strong time management skills
- Competitive and target driven with a proactive nature
- A good problem solver with the ability to develop solutions proactively
- Excellent people skills with a high level of emotional intelligence.
Our client is keen to interview candidates as soon as possible. Please do not delay in submitting your application