Posted by Context Recruitment Limited • £40K/yr to £55K/yr
Service Delivery Manager required by one of the fastest growing SME IT Service Providers in the UK (50% headcount grown in the past two years).
The business comprises circa 100 employees across 3 sites, delivering IT and Consulting services to businesses across London and the South.
Core areas of expertise are IT consultancy, Support and Cloud service provision (primarily Microsoft stack), to SME's in the Accountancy and Professional Services sector.
This role involves utilising staff, contractors and available resources to deliver exceptional service aligned with management contracts, leases, service level agreements and related requirements.
The Block Manager will be primarily responsible for the efficient oversight and administration of assigned developments.
Our client, a critical public sector organisation, are looking to bring on a Service Manager to act as relief to the Head of Service Delivery.
A strong understanding of Service Management and experience with operational service delivery is required.
They are looking to have the Head of Service Delivery focus more on the strategic side of the project; to do this, they envision the new Service Manager to have meetings delegated to them and to be more focused on the operational side.