Posted by Context Recruitment Limited • £40K/yr to £50K/yr
Service Delivery Manager required by one of the fastest growing SME IT Service Providers in the UK (50% headcount grown in the past two years).
The business comprises circa 100 employees across 3 sites, delivering IT and Consulting services to businesses across London and the South.
Core areas of expertise are IT consultancy, Support and Cloud service provision (primarily Microsoft stack), to SME's in the Accountancy and Professional Services sector.
We have just taken on a brand new role for a retail business and are looking for Senior IT service delivery managers, or service delivery managers that are heads of department.
The successful applicant will be working closely with the CTO to ensure seamless service and running of the business from a technical standpoint
Company benefits
Central London office (hybrid working-3 days in office).
We are looking to fill an exciting opportunity as a Service Delivery Manager within Insurance sector.
Our client is seeking an individual who can manage relationships between business stakeholders and IT service delivery, ensuring that expectations are met efficiently.
Key Responsibilities
- Manage communication channels between various parties involved in IT service delivery.
The Service Delivery Manager is a pivotal role, which links our new Hertfordshire service with our existing Operational Hub.
Your key relationship will be with the Operations Manager to strategically plan initiatives to meet the Company's goals, manage the service and track results.
You will be required to work with the existing Management team as well as working closely with the broad spectrum of health and social care stakeholders across Hertfordshire's localities.
This role involves utilising staff, contractors and available resources to deliver exceptional service aligned with management contracts, leases, service level agreements and related requirements.
The Block Manager will be primarily responsible for the efficient oversight and administration of assigned developments.