Working as part of the Customer Data Change of Tenancy team, the role will interface between the Shared Service Centre (SSC) and the back-office operational teams to ensure our customers and partners receive the highest standard of service at all times and that performance levels are achieved.
In this customer facing/operational role you will be responsible for the management of the change of customer process, ensuring all allocated sites have appropriate terms of supply and any changes are recorded accurately.
We have been active in the UK energy market for over 20 years and our investments are in renewable energy (solar, wind, hydro, biogas) and storage, whilst supplying energy to organisations of all sizes.
ENGIE's 1,000 employees in the UK are actively engaged in helping the Group reach net-zero carbon by 2045.
We are recruiting on behalf of our key client based in Dewsbury who are looking for a Customer Service Administrator to join their dedicated team on a permanent basis.
This role is crucial in providing first-class support and guidance to individuals seeking information and assistance.
The ideal candidate will be the first point of contact, ensuring that all inquiries are handled with the utmost professionalism and care.
Our client is seeking a vibrant individual to join the Client Services team and become the face of their Leeds office, to provide top-notch reception and administrative support to their clients and staff.
Your attention to detail will keep the office running smoothly, handling administrative tasks with efficiency and flair.
As a Front of House & Office Administrator, you'll report to the Regional FOH Supervisor and ensure every visitor has an outstanding experience.
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
You will be required to
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
Understand, support and advise customers requiring a wide range of information, advice and guidance.
Posted by Page Personnel Secretarial & Business Support • £24K/yr to £24K/yr
Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in Leeds to work for a reputable business within the automotive sector!
Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in Leeds to work for a reputable business within the automotive sector!
This would be an excellent opportunity for someone who is experienced working within an office environment to join a business who are leaders in their industry have an excellent reputation for customer service and offer a fantastic learning and development plan!