We have an excellent opportunity for a Pension Customer Support Agent to join a large pensions provider in Liverpool assisting customers with day to day enquires regarding their pension account.
As a Pension customer support agent, you will be supporting pension account holders with day-to-day queries regarding their account and pension.
You will handle up to 50 calls a day from valued customers and work to provide a positive experience with first time resolution.
Posted by Hays Specialist Recruitment Limited • £23K/yr to £25K/yr
Your new company
I am thrilled to be working with a key client who is a leading name within FMCG.
A key player within the industry, this organisation has a large distribution footprint within the UK and produces products that you have likely seen many times on shelves.
This position is responsible for providing onsite service and support to customers.
The postholder will act as a mobile field service engineer on assigned open tickets to resolve customer affecting technical issues and preventative maintenance in a timely fashion, to maintain maximum customer satisfaction.
This role provides break-fix support 7 days a week between the hours of 8am and 8pm, with occasional requirements for pre-agreed work to be carried out outside of these hours.
Posted by Incubate Consulting • £23K/yr to £27K/yr
We are seeking a dedicated and customer-oriented Customer Service Executive to join a busy and fast-growing financial services business.
The role involves addressing customer needs, handling inquiries, resolving complaints, and ensuring a high level of customer satisfaction across various communication channels such as phone, email, chat, or social media.
Our client is a leading financial services business based in the Liverpool area.
Posted by Acorn insurance & Financial Services LTD • £24K/yr to £28K/yr
As part of the Driver Success Team (DST), you will provide critical and educational intervention for customers, coaching them on how best to improve their driving behaviours, whilst ensuring the guidelines of our regulator the Financial Conduct Authority (FCA) are followed accordingly.
Within this important role, you will be tasked with assisting and support our customers through conversations about their excessive speeding, overall driving behaviour, all whilst educating as to how specific demographics perform and subsequently improve.
Across the Driver Success Team, your position will be fast paced & you will be cross trained across the Group's multiple user platforms, whilst reporting directly into your Success Leader.
You will be managing teams (productive and non-productive) across multiple locations and brands to deliver and maintain a high standard of customer care.The successful candidate must have a proven track record in the motor trade at Aftersales Manager/ Service Manager level with experience of running multiple sites and in return the package on offer includes an OTE of £90000 plus all the usual benefits of a role of this stature.
We have an opportunity to recruit a Group Service Manager for a multi-location, multi-brand dealer group in the Merseyside area.
This is a significant aftersales role and requires a candidate with the requisite character and experience to take it on.
Are you an enthusiastic finance professional with a passion for deliver world class customer service?
Would you like to be part of an award-winning finance lender that prioritises exceptional service whilst working in a supportive and dynamic work environment?