We are seeking a dedicated Systems Administrator to join our team.
The ideal candidate will have extensive knowledge in system configuration and development, particularly within clinical systems.
You will be responsible for maintaining and developing these systems, ensuring thorough testing, accurate recording of changes, and effective collaboration with digital teams and third-party suppliers.
Office Angels is excited to be recruiting for a full-time Administrator to join our client's busy office based in Pelaw, Gateshead!
The team has a warm, supportive culture, offering a friendly and down-to-earth environment where everyone works hard to support the smooth operation of the business while delivering top-notch customer service.
Log and manage all telephone and email inquiries and complaints efficiently throughout the case lifecycle, ensuring adherence to service level agreements (SLAs) and following call flow and escalation procedures.
Process customer orders accurately and promptly to meet export, warehouse, and delivery deadlines.
Assist customers in making purchasing decisions by providing relevant information and guidance.