As the Administrator within the Service Department you will be using the CRM system Salesforce, this is the system where the client manages the maintenance tickets of the ticket vending machines.
Our well-established Dorking based client is a manufacturer of industrial equipment - they are currently looking to recruit a Service Support Administrator to support the sales & service team with timely and efficient administration.
The ideal candidate must have excellent communication and organisational skills and ideally have an understanding of SAP (although full training will be given).
The Service Support Administrator duties include
Effectively deal with key account service enquiries, advising and actioning accordingly.
Our immediate requirement is for an experienced Service Sales Support Administrator to be a key part of our Egham team, taking full responsibility for providing centralised internal administration support to the Service Quality Manager and Service Support Team.
This is an exciting opportunity for an exceptional Service Sales Support Administrator to join an established operation with scope to drive and enhance the service at every opportunity.
ProAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
As a Customer Service Administrator, you will be responsible for providing exceptional customer service and support via phone and email, processing orders, invoices, and quotations, liaising with internal and external stakeholders, updating and maintaining customer records and databases, and handling complaints and queries in a professional and timely manner.
Reed is seeking a Customer Service Administrator to join our client, in the Dorking area
In addition to a competitive salary of £21,000 - £25,000 per annum (depending on experience), we offer a friendly and supportive working environment, training and development opportunities, a company pension scheme, 25 days holiday plus bank holidays, and free parking on site.