We are looking for a Customer Service Advisor to work in a fast paced Customer Services department, where you will manage customers orders and queries, via the phone, e-mail and QMS.
Ensuring issues are resolved efficiently and satisfactorily.
Coordinate directly with suppliers, build and develop relationships to aid customer orders and logistic issues, as well as maintaining an exemplary level of customer service.
We are looking for a Customer Service Advisor to work in a fast paced Customer Services department, where you will manage customers orders and queries, via the phone, e-mail and QMS.
Ensuring issues are resolved efficiently and satisfactorily.
Coordinate directly with suppliers, build and develop relationships to aid customer orders and logistic issues, as well as maintaining an exemplary level of customer service.
As a frontline Customer Service Advisor, you'll serve as the initial point of contact for all customer queries, ensuring a high level of service at all times.
Handling any issues / queries, whilst keeping internal systems up to date
We are excited to be recruiting for an opportunity with our local client, as they're looking individuals to join their Customer Service team.
Exciting opportunity to join a global telecommunications organisation in a Technical Support Advisor role as part of their Global Customer Support Centre (GCSC).
The successful candidate will be a proactive team member, eager to grow within the company and committed to delivering exceptional customer support.
Technical Support Advisor / Service Desk Analyst
Salary: Up to £25,000 per annum (Plus £2,500 shift allowance, and £1000 Night shift allowance, if candidate wanted to do night shift).
We are working with an independent and growing business based in Reigate, who are looking for a Sales and Customer Service Advisor to join their team.
As part of your role, you will ensure that customers receive a friendly and professional service at all times, building lasting relationships and securing repeat business.
Duties
Listening and documenting customers queries and ensuring this information is passed to Technicians.