The Service Desk Analyst role ensures customers can operate Savills' systems in order to achieve their business aims by receiving, prioritizing, documenting, and resolving requests.
Key Responsibilities
Answer incoming help requests from end users via telephone calls within 3 rings and also deal with e-mails and portals, in a courteous and timely manner.
Document all user identification information, including name, department, contact information, and nature of problem or issue.
A service engineer position has become available with a leading supplier of steel fabrication machinery.
Hugely popular in the UK as a reliable provider of brand new machinery, as well as efficient aftercare and servicing through a network of multi skilled, time served engineers.
They specialise in providing processing solutions to clients across various manufacturing sectors, as well as a head office here in the UK for machine storage, refurbishment and distribution.
A high reputable client of mine who specialise in the sale & hire of a wide range of plant machinery across the UK are looking to regularly expand their team across the UK with Field Service and Static Engineers.
Main Purpose of the Role
The main duties of this role are Machine Diagnostics, Servicing and Repairs to all the clients product ranges.
Are you an experience multi-skilled engineer
Are you looking for the opportunity to work for a large business, servicing large plant equipment, covering a regional patch and open doors to progression?
We want to recruit an experienced International Field Service Engineer capable of programming Siemens and / or Allen Bradley PLCs on packaging and filling machinery used in the food, pharmaceutical & chemical markets.
We need an electrically biased Field Service Engineers to join an experienced team and become an expert in our sector.
We've been in business for over 180 years and with no 'on call' shifts, you'll always know where you need to be and when whilst installing, servicing and repairing our market leading capital equipment.
With a new facility around the corner, it's a fantastic time to join our team!