The job implies support and assistance within the sales office (order processing, outgoing and incoming phone calls, responding to enquiries) .
You will report directly to the Head of Customer Service and you will work extremely close with the external sales team and the Dispatch/Warehouse & Purchasing Department.
Our client is a leading online retailer who is currently seeking a Customer Support Representative to join their team in Crowborough.
Working in a team you will ensure an efficient and helpful service to customers regarding their orders, processing these in a timely fashion and ensuring deliveries are received on time.
Friendly and established company on outskirts of Lewes are looking for a lively Customer Service Administrator, permanent £24k, immediate start, would suit someone sociable who enjoys being in the office full time.
Your duties will include
Responding to emails and website requests and answering the phone, whilst proactively managing your own workload.