Posted by Strategic Resources ERC Ltd • £140/day to £170/day
POSITION SUMMARY
The IT Service Support Analyst is responsible for providing technical support and assistance to users within the company offering prompt and accurate feedback.
IT Service Support Analysts should prioritise customer focus, demonstrating empathy, effective communication, and prompt responsiveness.
Establishing trustful relationships with business customers and offering advice to optimise technology use is essential.
Protiviti are seeking an experienced Interim ServiceNow Business Analyst to lead a ServiceNow implementation for a global Fast-Moving Consumer Goods (FMCG) client.
This is a critical role, requiring someone with a strong background in both Business Analysis and Product Ownership to drive the successful deployment and adoption of ServiceNow within the organisation.
As part of this role, you will work closely with stakeholders across IT, HR, procurement and finance to ensure that the ServiceNow platform aligns with the client's goals and delivers value across its global teams.
We have a fantastic new job opportunity for a Technical Service Desk 1st Line Support Engineer / IT Helpdesk Analystwho is proficient in in troubleshooting and supporting a range of IT hardware, software and network equipment.
Technical Service Desk 1st Line Support Engineer / IT Helpdesk Analyst who is proficient in in troubleshooting and supporting a range of IT hardware, software and network equipment is required for a well-established Cloud Solutions Provider based in Chessington, Kingston upon Thames.
Hybrid working applies after probation period has passed