The Service Desk Analyst role ensures customers can operate Savills' systems in order to achieve their business aims by receiving, prioritizing, documenting, and resolving requests.
Key Responsibilities
Answer incoming help requests from end users via telephone calls within 3 rings and also deal with e-mails and portals, in a courteous and timely manner.
Document all user identification information, including name, department, contact information, and nature of problem or issue.
With the breadth of products and services we offer, there is no request too big or too small.
CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States.
Our fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates.
With the breadth of products and services we offer, there is no request too big or too small.
CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States.
Our fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates.
A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed.
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If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you.
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Please note this position is a fixed-term contract covering a period of maternity leave, on a part-time basis (circa 22.5 hours per week).
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They specialise in providing processing solutions to clients across various manufacturing sectors, as well as a head office here in the UK for machine storage, refurbishment and distribution.
Hugely popular in the UK as a reliable provider of brand new machinery, as well as efficient aftercare and servicing through a network of multi skilled, time served engineers.