Our clients Corporate strategy sets out objectives for the next five years and the Performance Analyst role is pivotal to help the organisation to achieve aspirations and outcomes.
Type: Permanent
They are a data-driven organisation that uses data (both internal and external) to develop strategies, make decisions and take action.
In a varied and highly-visible role, the Support Analyst / Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work.
An excellent, award winning company seeks a Support Analyst / Service Desk Analyst with some existing commercial IT experience - for a varied role within a dynamic SME environment.
My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory.
To provide desktop and remote support to users, maintain the service desk platform, software deployment, hardware configuration and provide excellent customer service.
Main Responsibilities
Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutions or escalations to other teams.
To provide desktop and remote support to users, maintain the service desk platform, software deployment, hardware configuration and provide excellent customer service.
Main Responsibilities
Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutions or escalations to other teams.
My client, a global Fintech organisation is looking for a skilled Support Analyst to join their team.
You will ensure all Incidents and Service requests logged and resolved contain good quality information within them to allow effective management and reporting manage incidents.
General
Salary range Up to £40,000 dependant on experience
This is an exciting opportunity for an up and coming Business Analyst to join a prestigious financial services organisation based in the heart of London on a permanent basis.
Working to deliver change as part of a Service Team within a cross-functional environment where you will be working closely with both the business and IT functions, it is important to be a team player and to have the ability to collaborate well with others.
My client is looking for a Dedicated Support Analyst to join their fast-paced growing organisation!
Are you ready to step into an exciting opportunity with a global SaaS organisation?
As part of the Customer Support team, you will be responsible for managing and maintaining the relationships with their customers after the implementation process.