To provide desktop and remote support to users, maintain the service desk platform, software deployment, hardware configuration and provide excellent customer service.
Main Responsibilities
Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutions or escalations to other teams.
We are currently recruiting for one of the UK's Leading FMCG companies for the role of a Service Improvement Analyst.
It's an exciting new opportunity to work for a recognised leading company specialising in Retail and Digital E-commerce, they offer an outstanding experience for users by making their services/products easily accessible online, anywhere, anytime and on any device!
Analysis of current central services landscape in preparation for transformation project.
Our client is seeking an experienced Business Analyst to work on a Fixed term contract tile the end of October, to be based in their Hackney, London School.
About the Client: Our client, a leading financial services organization, is seeking a skilled Business Analyst to join their team on a contractual basis.
The client is dedicated to improving operational efficiency and delivering exceptional services to their customers.
This is an exciting opportunity for an up and coming Business Analyst to join a prestigious financial services organisation based in the heart of London on a permanent basis.
Working to deliver change as part of a Service Team within a cross-functional environment where you will be working closely with both the business and IT functions, it is important to be a team player and to have the ability to collaborate well with others.