Posted by Parkside Office Professional • £32K/yr to £35K/yr
Data Analysis
Collect, analyse, and interpret customer service data to identify trends, patterns, and insights.
General
My well known client based in Hook is looking for a Customer Service Analyst.
This is B2B, however this role is more of an analyst where you will be involved in tracking, displaying and analysing returns and warranties, customer feedback etc, analysing and reviewing KPI's, looking at market trends.
Our client is a growing business looking to hire a Customer Service Analyst, the role will be involved in tracking, displaying and analysing returns and warranties, customer feedback, analysing and reviewing KPI's, looking at market trends.
The Customer Service Analyst is responsible for analysing and improving customer service operations and processes.
This role involves collecting and analysing customer data, identifying trends, and providing actionable insights to enhance customer satisfaction and operational efficiency.
We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
The 1st Line Support Analyst role is an essential role towards contributing towards excellent service and support to our customer base.
You will be the first point of contact for our customers, via the telephone, emails and tickets, and resolve issues relating to our EPOS System with efficiency and professionalism.
You will have strong data analysis skills, Advanced Excel , including VBA
Our client has an exciting opportunity to join their growing boutique management consultancy, with an enviable reputation and senior level client base.
Posted by Venus Recruitment Ltd • £40K/yr to £50K/yr
The Commercial Service Specialist will be developing and maintaining a functional, market-relevant, predictive tool for calculating the business' service contracts.
An international manufacturing/engineering business in Frimley is looking for a Commercial Service Specialist with strong data science experience.
This this a hybrid position involving Big Data Analytics, Data Collection, some Financial Reporting, and User Support.
Posted by Olympus Recruitment • £28K/yr to £34K/yr
We are seeking a motivated and customer-focused Service Advisor to join our dynamic team.
Our client is a leading automotive sales & service provider committed to delivering exceptional customer service and high-quality vehicle maintenance and repair.
If you have a passion for the automotive industry and enjoy helping customers, we want to hear from you!
Posted by Silcom Recruitment Limited • £26K/yr to £30K/yr
The Role
Silcom Recruitment is seeking a Service Advisor to join a family-owned dealership in Winchester.
Responsibilities & Requirements of a Service Advisor
Coordinate and book vehicle service appointments via phone and email.
General
Our client, known for offering an extensive selection of new and certified pre-owned vehicles, is looking for a candidate with experience in the motor trade to become part of their close-knit team.