We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
You will have strong data analysis skills, Advanced Excel , including VBA
Our client has an exciting opportunity to join their growing boutique management consultancy, with an enviable reputation and senior level client base.
They are currently looking for a Field Service Engineer to join their team, covering the South West areas of Hampshire, Near Andover/Winchester/Salisbury/Southampton, North Bristol/Gloucester/Chippenham and South of Bath, between Bath and Newbury.
We are currently recruiting for one of our clients, a successful and highly accredited Service and Installation business, based throughout the UK, who have been trading for almost 50 years and are leaders within their industry.
Benefits: 20 days holiday plus bank holidays, increasing to 22 days at 3 years' service and to 25 at 5 years' service.