As an IT Analyst, you and other members of the Service team will be the first point of contact for all users via telephone, email and face to face in conjunction with a service desk management system within an agreed SLA.
Reporting to the IT Service Manager, the key deliverables of this role can be summarised as follows:
You will be responsible for assisting with the maintenance and support of IT systems as well as contributing to IT project work as required.
Business Analyst - ServiceNow - Operational Effectiveness Outside IR35
The Company client is currently partnered with a leading Consultancy to support their search in finding a Business Analyst with strong ServiceNow experience to join on a contract basis.
As BES Utilities continues its exciting growth within its IT department in 2024, we have a newly created position available for an Application Support Analyst to join our growing IT shared services team, based within our offices in Trafford Park, Manchester with some travel to our Fylde Coast offices when required.
Business Analyst - ServiceNow - Operational Effectiveness Outside IR35 Manchester Oliver James are currently partnered with a leading Consultancy to support their search in finding a Business Analyst with strong ServiceNow experience to join on a contract basis.
The end-client is looking to enhance their service management capability using BMC automation tools.
They are looking for someone with the following experience
Someone who has worked in Service Management - BMC Remedy, ServiceNow etc..
VERDER SCIENTIFIC UK is the leading solution provider for neutral-to-analysis sample preparation and characterization of solids.
Alongside Retsch, MRB offer solutions in particle characterization for shape, size, surface and porosity of samples.
Based on a century of experience RETSCH develops size reduction and sieving equipment which is characterized by excellent performance, operating convenience, safety and a long lifetime.
Acting as the 1st point of call for users that need assistance.
Role involves both 1st line support including tasks like password resets, software installations, and basic hardware support.
AS well as 2nd line support resolving more complex technical issues, conducting in-depth troubleshooting, and escalating incidents to third-line support if necessary.
An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.
Ideas People Trust; We're BDO.
We work with the companies that are Britain's economic engine ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy and directly advise the owners and management teams leading them.