Posted by Charalle Recruitment Limited • £33K/yr to £35K/yr
General
Leading Global Advisory firm seek a IT Service Analyst to join the busy IT Team based in the City of London.
Core Duties will include the following
Respond effectively to queries from the business, taking ownership to ensure they are handled in an efficient, timely manner and good service is provided.
Serve as the first point of contact for customers seeking technical assistance over the phone, web or via email, determining and delivering the best solution to meet their needs.
Posted by Lynx Recruitment Ltd • £30K/yr to £35K/yr
General
They need a IT Service Analyst that can provide 1st & 2nd line support to office based and remote users.
Lynx are working with a successful Insurance company based in the Central London area who are looking for a customer service driven IT Service Analyst to join their team due to growth within the organisation.
The purpose of the Service Delivery Analyst is to embed control and governance processes to protect and improve service, in line with business requirements and industry best practice.
The Service Delivery Analyst must have a broad range of skills and Service Management process experience.
General
A leading and expanding motor insurance group, renowned for staff reward and recognition, is looking to add to our Service Delivery Team.