Specialist Medical equipment supplier requires an experienced Customer Service Advisor to act as first point of contact for all customer enquiries relating to products and services.
Answering all customer enquiries that may include but are not limited to orders, pricing, and delivery updates.
Responsibilities
Build sustainable relationships and trust with customer accounts through open and interactive communication.
As a proactive customer service operative you will support all existing and new customers within the thermal imaging & emissions area plus dealing with inside sales queries.
Adecco have teamed up with a forward thinking and dynamic company within engineering and manufacturing, they are looked to add to their customer service department.
Benefits: Competitive Salary, 20 days Annual Leave, additional 3 days for Christmas Bank Holidays, Birthday 'day' off, Group Personal Pension Plan (5% Employer 3% Employee), Group Life Assurance & Group Income Protection, Free Onsite Parking, Open Plan Office Environment, Early finish on Fridays, Office closes for Christmas and reopens in the New Year.
Reporting to the Quality Assurance Supervisor, the main purpose of this post is to ensure that any customer quality issues and consumer complaints are investigated and responded to in a timely manner.
As a proactive customer service operative you will support all existing and new customers within the HVAC/R area plus dealing with inside sales queries.
Adecco have teamed up with a forward thinking and dynamic company within engineering and manufacturing, they are looked to add to their customer service department.
Benefits: Competitive Salary, 20 days Annual Leave, additional 3 days for Christmas Bank Holidays, Birthday 'day' off, Group Personal Pension Plan (5% Employer 3% Employee), Group Life Assurance & Group Income Protection, Free Onsite Parking, Open Plan Office Environment, Early finish on Fridays, Office closes for Christmas and reopens in the New Year.
As a proactive customer service operative you will support all existing and new customers within the HVAC/R area plus dealing with inside sales queries.
Adecco have teamed up with a forward thinking and dynamic company within engineering and manufacturing, they are looked to add to their customer service department.
Benefits: Competitive Salary, 20 days Annual Leave, additional 3 days for Christmas Bank Holidays, Birthday 'day' off, Group Personal Pension Plan (5% Employer 3% Employee), Group Life Assurance & Group Income Protection, Free Onsite Parking, Open Plan Office Environment, Early finish on Fridays, Office closes for Christmas and reopens in the New Year.
Deliver Scheduled, Reactive and Remedial maintenance services as directed by the PPM planner (CAFM), helpdesk or Technical Services Supervisor, ensuring that operational standards are always maintained.
Ensure compliance in accordance with all NHSPS Health, Safety & Wellbeing Policies, relevant NHSPS Technical Guidance, Process and Procedures, Statutory Regulations, Approved Codes of Practice and any applicable aspects of HTMs.
To also support the work that is included in minor works mangers activities.
We are looking for an individual who is looking to start their career in financial services or would like to assist our expanding administration team.
This role requires someone who presents themselves well, is articulate, who naturally enjoys meeting and greeting clients and is confident with dealing with clients via the phone and via written communication.
While they will be part of the admin team the successful candidate will be required to work independently and under their own steam.