£18K/yr to £22K/yr
East Hampshire, England
Permanent, Variable

Client Services Administrator

Posted by Optima Recruitment.

We are looking for an individual who is looking to start their career in financial services or would like to assist our expanding administration team.

This role requires someone who presents themselves well, is articulate, who naturally enjoys meeting and greeting clients and is confident with dealing with clients via the phone and via written communication.

While they will be part of the admin team the successful candidate will be required to work independently and under their own steam. We are looking for someone who can work towards deadlines and can organise themselves with their workload.

  • Full training provided
  • Based in Alton
  • £18,000 - £22,000
  • Opportunities to progress your career
  • Comprehensive benefit package

Duties would include the following:

  • Open and distribute the post
  • Answering phone calls and passing on messages to the Admin and Advisers
  • Booking annual reviews with clients
  • Preparing client packs for annual reviews and ad-hoc meetings
  • Build relationships with the clients and assist with queries
  • Processing and managing letters of authorities and chasing the providers for the information
  • Setting up internal meetings when requested by management
  • Assist with seminars preparation where required
  • Any other duties deemed appropriate
  • Reporting to the Administration Manager

Other basic skills required:

  • Excellent verbal communication skills - telephone and written word
  • Very good understanding of Word, Excel and Outlook
  • Adaptable to changing procedures
  • Time management
  • Organisation and prioritisation
  • Attention to detail
  • Experience working in an administrative or team capacity

Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

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Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.