Posted by Parkside Office Professional • £32K/yr to £35K/yr
Data Analysis
Collect, analyse, and interpret customer service data to identify trends, patterns, and insights.
General
My well known client based in Hook is looking for a Customer Service Analyst.
This is B2B, however this role is more of an analyst where you will be involved in tracking, displaying and analysing returns and warranties, customer feedback etc, analysing and reviewing KPI's, looking at market trends.
Our client is a growing business looking to hire a Customer Service Analyst, the role will be involved in tracking, displaying and analysing returns and warranties, customer feedback, analysing and reviewing KPI's, looking at market trends.
The Customer Service Analyst is responsible for analysing and improving customer service operations and processes.
This role involves collecting and analysing customer data, identifying trends, and providing actionable insights to enhance customer satisfaction and operational efficiency.
Posted by In Technology Group Limited • £30K/yr to £33K/yr
Role: Service Desk Analyst
As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for employees, customers, and partners, addressing a diverse range of technical issues from individual user concerns to widespread system outages.
Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service.
Posted by Hays Specialist Recruitment Limited • £25K/yr to £28K/yr
Job Description
We are looking for a motivated and customer-focused Service Desk Analyst to join our IT team.
The successful candidate will be the first point of contact for all IT-related issues and will play a crucial role in ensuring the smooth operation of our IT services.
Key Responsibilities
Provide first-line support to end-users via phone, email, and chat.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst
Leading service / support provider has a great opportunity in a truly amazing office for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience and a can-do attitude to join a rapidly expanding and award winning organisation who offers a superb career / progression opportunity to provide 1st line Helpdesk / Servicedesk support for internal / external customers, IT services and infrastructure teams.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst - to £28,000 (DOE) -Brighouse, West Yorkshire,
We are currently recruiting for one of the UK's Leading FMCG companies who are looking for a Service Improvement Analyst.
It's an exciting new opportunity to work for a recognised leading company specialising in Retail and Digital E-commerce, they offer an outstanding experience for users by making their services/products easily accessible online, anywhere, anytime and on any device!
We are excited to offer a fantastic opportunity for a Service Desk Analyst to join our team in Peterborough.
The successful candidate will provide front-line technical support to users, addressing various technical issues related to hardware, software, and peripherals.