Our client based in Cheltenham is seeking an IT Service Desk Analyst to join their team carrying out 1st line support via phone and email.
This is a great opportunity for someone with either some experience in an IT support role or someone who has a relevant qualification looking for their first opportunity.
Opus People Solutions are recruiting on behalf West Northamptonshire Council for a customer Service Advisor to maximise resolution of enquiries and information requests from customers at first point of contact.
Our client is currently seeking a highly motivated and customer-focused individual to join their team as a Customer Service Advisor.
The successful candidate will be responsible for providing exceptional customer service to clients and customers, resolving issues and queries in a timely and efficient manner.
Key Responsibilities
Answering incoming calls and responding to customer emails.
The Product Support Investigator is responsible for logging, assessing the reportability of end-user complaints, and conducting investigations in accordance with site procedures and regulations.
This client is a top 5 tech giant and owner of some of the world's most popular social media platforms and instant messaging apps, connecting billions of people across the globe.