In a varied and highly-visible role, the Support Analyst / Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work.
An excellent, award winning company seeks a Support Analyst / Service Desk Analyst with some existing commercial IT experience - for a varied role within a dynamic SME environment.
My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory.
Posted by Hays Specialist Recruitment Limited • £25K/yr to £28K/yr
Job Description
We are looking for a motivated and customer-focused Service Desk Analyst to join our IT team.
The successful candidate will be the first point of contact for all IT-related issues and will play a crucial role in ensuring the smooth operation of our IT services.
Key Responsibilities
Provide first-line support to end-users via phone, email, and chat.
Protiviti are seeking an experienced Interim ServiceNow Business Analyst to lead a ServiceNow implementation for a global Fast-Moving Consumer Goods (FMCG) client.
This is a critical role, requiring someone with a strong background in both Business Analysis and Product Ownership to drive the successful deployment and adoption of ServiceNow within the organisation.
As part of this role, you will work closely with stakeholders across IT, HR, procurement and finance to ensure that the ServiceNow platform aligns with the client's goals and delivers value across its global teams.
We are currently recruiting for one of our trusted clients who are looking for a Service Delivery Analyst.
Join a leading provider of innovative solutions that empower businesses to thrive in an ever-evolving landscape.
With a focus on cutting-edge technology, they help organisations streamline operations and enhance connectivity, ensuring they stay ahead in a competitive market.
Posted by Randstad Construction & Property • £23K/yr to £28K/yr
I am looking for a Service Desk Analyst to be based out of their regional office in Cheltenham.
As the Service Desk Analyst, you will provide outstanding customer service by resolving incidents on first call utilising 1st and 2nd line support knowledge and capability.
Any issues that cannot be resolved, will be escalated to the appropriate support team within the department to resolve.