Job Overview: We are seeking a dedicated and experienced Operations Manager to oversee the day-to-day running of the Service Centre.
The successful candidate will focus on enhancing customer satisfaction, managing a team of 20 service engineers, and ensuring efficient service delivery in alignment with our key performance indicators (KPIs).
Candidates with an engineering background will find this role particularly fitting, as it requires a deep understanding of technical processes and effective team management.
Join us as our Contact Centre Manager as part of our Senior Management Team, overseeing the daily operations of the National Contact Centre and ensuring smooth performance.
In this role, you'll drive team performance, implement strategic goals, and step in for the Head of Call Centre when needed, ensuring effective leadership and seamless operations.
You'll analyse performance data, optimise efficiency, and make decisions that balance service quality with budget goals.
Reporting to the FM Contract Manager, the purpose of the role is to achieve and maintain the highest standards of Facilities Management and Customer Care at centres within the cluster.
Are you a proactive and dedicated Facilities Manager ready to make a significant impact?
A well know Property Company are seeking a dynamic individual to join the team in a permanent role that offers a competitive salary of £50,000 - £53,000, plus a generous car allowance benefits must be willing to travel to various locations - based outside of London.
Posted by Apex Resource Management Ltd • £48K/yr to £49K/yr
This vacancy presents a brilliant opportunity for a Service Centre Supervisor to join a forward-thinking organisation who are a global leader in the design, development, and manufacturing of electric vehicles and is offering a competitive salary and benefits package.
It is a very exciting time to join this growing company who are looking for someone to be part of their exciting journey.
Our client is a multiple award-winning Automotive Manufacturer who is at the forefront of Electric Vehicle technology and dedicated to a sustainable future.
Posted by Flexible Staffing Solutions Limited • £36K/yr
The successful candidate will need to be highly organised & comfortable working in a fast-paced environment with change as a constant companion, whilst putting the customer at the core of what they do.
We're looking for an experienced Customer Team Manager to join our client, an award-winning business in the fintech sector with an incredible mission.
This role is 100% Office-based in our client's Farnborough office.
Exciting Role for an experienced Service Manager...
Heres your chance to join a thriving company and make a significant impact.
This well-established used car supermarket with a 30-year history, has a rare chance to be part of a dynamic team and contribute to the growth of a reputable brand.
An exciting Service Centre Manager opportunity has just become available with a specialist express logistics business.
They seek an individual with experience of managing a fast-moving multi-drop distribution operation, to take day-to-day control of one of their sites in South London.
Key Responsibilities
Effectively lead the distribution site operations, providing a reliable and punctual delivery service.