As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
We are currently recruiting for a Service Advisor for our client's service centre in Dundee.
If you have previous experience working within a car or commercial vehicle workshop service desk and possess a good understanding of the processes involved, then this opportunity could be perfect for you.
While knowledge of our clients Data Management System would be an advantage, it is not essential as full training will be provided.
Posted by Morgan Sindall Property Services • £28K/yr
We are looking to recruit a Customer Service Team Leader to join our team on our Longhurst contract based from our office in Hunslet, Leeds on a fixed term basis for 12 months.
About the Role
Fixed Term - 12 months - Full Time, 40 Hour per week.