Our client, a membership organisations for business looking to secure infrastructure globally, is seeking a highly organised and proactive individual to join their team as an Administrative Coordinator.
In this role, you will provide comprehensive administrative support, assisting with day-to-day operations and ensuring the smooth running of the department.
We are looking for a proactive and customer-focused Plant Hire Desk Coordinator to join our team.
The successful candidate will be responsible for handling customer inquiries, processing orders, and ensuring the efficient coordination of plant equipment rentals.
We're looking for a Customer Service Coordinator to join a local company based in the heart of the Maylands estate in Hemel Hempstead on an initial ongoing temporary basis but with a view to moving into a permanent role in the near future if desired.
Within this role you would be speaking to their customers via phone, email and webchat and you'd be processing orders and doing the administration side of things for new customers and clients.
This is a very successful local company and team that are fully of energy, positivity and an extremely supportive culture - They're also an Employee Ownership Trust which means they are all individually invested in the future of the business, it adds to the positive culture of the business and also means they have added benefits to working with them down the line.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
Undertake the work planning function for a group of maintenance operatives utilising a range of IT systems to ensure that all appointed jobs are carried out on time and that there is effective communications with customers.