We are seeking a detail-oriented Customer Service Coordinator to join our client's team on a long term temp basis.
You will be responsible for coordinating client account activities, tracking progress, and communicating with customers and suppliers to ensure projects are delivered on time and within budget.
Are you highly organized with a passion for managing client accounts?
We are looking for an experienced Administrator / Coordinator where you will be responsible for onboarding customers to ensure a smooth transition and contractual obligations are met.
You will deal with all associated administrative tasks, which will include uploading contracts, organising Health & Safety protocols are completed, as well as sending all information to the clients including manuals.
The successful individual will need to be a friendly and confident communicator, whilst also being highly organised and methodical.
We're looking for a Customer Service Coordinator to join a local company based in the heart of the Maylands estate in Hemel Hempstead on an initial ongoing temporary basis but with a view to moving into a permanent role in the near future if desired.
Within this role you would be speaking to their customers via phone, email and webchat and you'd be processing orders and doing the administration side of things for new customers and clients.
This is a very successful local company and team that are fully of energy, positivity and an extremely supportive culture - They're also an Employee Ownership Trust which means they are all individually invested in the future of the business, it adds to the positive culture of the business and also means they have added benefits to working with them down the line.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
As Temporary Customer Service Coordinator you will be responsible for liaising with customers and suppliers, ensuring they receive a smooth and professional service whilst at installation stage.
They are looking for a Temporary Customer Service Coordinator to join their Salford Quays team on a 3 month temporary basis.
Our client is a leading and well established telecomms business, specifically in the B2B world.
Housing repairs coordinator for the business liaison team providing admin support for repairs & carrying out ad-hoc duties.
To work closely with repairs supervisors, as a part of the Housing Services team to plan and co-ordinate the working day of Operatives to ensure all works are appointed to the satisfaction of the customer, while maximising efficiency and completing each task within the specified time allocations.
To diagnose repairs accurately, raise orders on IT systems to contractors and book appointments.