The Service Delivery Engineer's primary responsibility is to provide a high level of customer service and support to external customers in an expanding service covering Audio/Visual Technology.
The role will provide remote support by creating customer incident tickets, identifying problems, troubleshooting issues and adhering to internal and external SLAs.
They will also prepare room equipment for installation, support onsite engineers with testing, and maintain room and equipment records.
Benefits: 20 days holiday plus bank holidays, increasing to 22 days at 3 years' service and to 25 at 5 years' service.
We are currently recruiting for one of our clients, a successful and highly accredited Service and Installation business, based throughout the UK, who have been trading for almost 50 years and are leaders within their industry.
They are currently looking for a Field Service Engineer to join their team, covering the South West areas of Hampshire, Near Andover/Winchester/Salisbury/Southampton, North Bristol/Gloucester/Chippenham and South of Bath, between Bath and Newbury.
In a varied and highly-visible role, the Support Analyst / Service Desk Analyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work.
An excellent, award winning company seeks a Support Analyst / Service Desk Analyst with some existing commercial IT experience - for a varied role within a dynamic SME environment.
My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory.
Posted by Personnel Selection • £29K/yr to £32K/yr
Personnel Selection are pleased to be working alongside this thriving business, based in Andover, who are currently recruiting for a Service Administrator to join them on a full time and permanent basis.
This role will be office based and the hours of work are 8am - 5pm Monday to Friday, with 1 hour for lunch.
They offer 25 days annual leave bank holidays, a pension, free on-site parking and an excellent training programme designed to allow new starters to understand the business processes and client expectations with full transparency.
Posted by Exactitude Resourcing Limited • £24K/yr to £26K/yr
General
Job role: The Customer Service / Administrator will be liaising with customers both face to face and on the telephone and providing administrative support to the workshop and the parts department
Benefits: 20 days holiday, increasing with service, plus bank holidays, pension and staff discount
Additional job details
As Customer Service / Administrator you will be a key point of contact for customers.