WhiteSpider are an industry leading and multi-award-winning managed service provider who specialise in the design, implementation and support of large scale and complex Software Defined Infrastructure's.
Training is something WhiteSpider strongly endorses and will be provided for all of the technologies supported, however, the ability for the analyst to quickly adapt to the first line operational processes and procedures is paramount.
WhiteSpider believes its success is down to its team, and as such skillsets are paramount.
Are you a 3rd Line Support Engineer looking for a new role with a growing dynamic company?
If so we are looking for a 3rd Line IT Support Engineer with skills consisting of Office 365, Azure, Windows Server and networking.
This is a varied role with a MSP that will enable you to have exposure and gain experience with a wide range of technologies and be hands-on with client projects.
My client is looking for a 2nd Line Application Support Engineer to join their busy support desk.
This is a great opportunity to join a closeknit team that can offer a role with great technical exposure and future opportunities to grow and further your career internally!
You will be hands on with tickets, calls, escalations and plenty of project work.
We have an excellent opportunity for a 3rd Line IT Support Engineer / Team Leader to join our client's growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions provider.
About the role
This is a hybrid position so you should be within reasonable traveling distance to their Brighouse office.
Due to continued growth, they are now seeking to recruit a Technical Support Engineer to enhance its technical operations commitment to B2B and B2C end-users.
Our client is an established IT company that focusses on delivering Broadband and Wi-Fi services to the leisure industry throughout the UK, utilising a business model that has established itself as an acknowledged leading provider in this sector.
Offering £26,000 - £28,000 Basic Salary based at Harrogate Office.
My client is looking for a 3rd Line Engineer to resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while providing excellent customer service to clients throughout.
Any team leading experience would be an adantage.
Key Tasks and Responsibilities
Responsible for troubleshooting any technical issues that have been escalated through the helpdesk.