To provide effective and pro-active contractual, commercial and relationship management to a specified portfolio of key clients across the company's existing customer base through:
Overall support and service the allocated customer portfolio.
Development of ones' portfolio through up-sell and cross sale.
We are currently seeking a Senior Project Manager to join our team and work with one of our key banking clients on their digital transformation project.
Understanding Solutions is a digital technology consultancy committed to helping our clients achieve their desired outcomes.
Our success is built on the expertise of our Associates, who collaborate closely with our clients under a statement of work (SoW) arrangement.
Reporting to the Head of Customer Support, my client is seeking a dynamic and experienced Customer Excellence Manager to join their team.
This senior management role will be responsible for overseeing and managing the Managers who lead our Quality Auditing (QA) team, Complaints team, technical and Credit Risk team.
The successful candidate will play a crucial role in ensuring the highest standards of customer service and risk management across all aspects of their operations.
As a Client Manager, you're the primary representative and face of The B-Hive.
Closing Date: 30 JuneLocation: LondonContract: PermanentShift Pattern: Full time, Monday-FridayAbout the role:The B-Hive is an in-house creative agency bringing to life the creative needs of some of the most recognizable brands in the beauty industry including No7, Soap & Glory, Liz Earle and Boots own brand.
We combine the capability of an external creative and production team, with the speed, flexibility, and in-depth brand knowledge of an in-house set-up, underpinned by years of experience dedicated to Boots and No7 Beauty Company.
The reason for this arising is to provide additional resource support to the CRM strategy and campaign planning team whilst the company looks to make a permanent appointment.
It's therefore reasonable to assume there's the potential for this role to also go permanent, should the role holder be open to considering the transition.
But it's worth noting, should that happen, there will be an in-office requirement associated with the permanent engagement.