This senior management role will be responsible for overseeing and managing the Managers who lead our Quality Auditing (QA) team, Complaints team, technical and Credit Risk team.
Reporting to the Head of Customer Support, my client is seeking a dynamic and experienced Customer Excellence Manager to join their team.
The successful candidate will play a crucial role in ensuring the highest standards of customer service and risk management across all aspects of their operations.
Senior C Software Engineer - Embedded - Linux, InsideIR35 - 2 days WFH
Conceptualizes, designs, codes, debugs and performs development activities in accordance with designated standards and procedures to meet specific project requirements.
You will help with the delivery of customer life cycle marketing communications to drive customer satisfaction, retention and upgrades across the European markets - creating, adapting and delivering campaigns for mobile and consumer electronic customers, improving customer retention, and optimising lifetime value.
General
As the Loyalty Marketing Manager you will join one of the best known and admired brands in the world to help with their post purchase experience, across Europe.
This role will offer you huge career growth prospects - ideal if you are looking to develop your CRM experience further and explore how to use 1st party data in paid media channels to drive an impact on growth.