Assist the Senior Engineers in providing a high quality of customer service and support that will ensure that all UKHSA staff are able to access UKHSA ICT services as required, using properly configured and reliable devices.
Provide technical support and troubleshooting including administration of user accounts, permissions, file shares, and support of Windows OS and MS communication and collaboration tools.
Ensure that all UKHSA users receive a consistent level of support within agreed service levels across geographical locations and directorates.
We have an exciting opportunity for a Systems Support Officer to join us on a permanent basis.
Working as part of our busy service desk, you will provide comprehensive and efficient systems support to our colleagues across the business in relation to infrastructure, hardware desktops, devices and access requirements.
We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district.
I'm working alongside a rapidly growing IT Managed Solutions provider, looking to expand their team with a few new Support Engineers, varying from 1st Line up to the 3rd Line/Senior team.
3rd Line/Senior Engineer (40-50K DOE) - Sheffield
The IT team already consists of around 150-200 people across multiple office locations in the UK.