Were looking for a new Senior Service Desk Analyst to join our Technology team based in Loudwater, Buckinghamshire.
In this role, being the face and voice of our Technology department you will be at the forefront of meeting all our colleagues technology needs and requirements.
You will be managing their service requests and incidents and keeping our customers constantly updated with the latest updates on their requests.
They are looking for a talented Senior IT Service Desk Analyst to join their existing dynamic team and play a key role in maintaining their IT infrastructure and ensuring our users have the best possible experience.
Pertemps are supporting a forward-thinking organisation based in Coleshill who due to internal promotion are now looking for a Senior IT Service desk Analyst on a full-time permanent basis.
Role Overview
The Senior Service Desk Analyst is responsible for the day-to-day operations of the Service Desk.
They provide a number of Managed Services, including (but not limited to) IT Support and Service Management, Microsoft Support, Managed Cyber Security Support, DevOps Support and Managed Cloud Support.
Our partner is a leading MSP with locations around the globe, they have acquired a number of businesses in their mission to empower ambitious organisations and their people to succeed.
General
WAY OF WORKING: Full time - On Site - 37.5hrs per week.
We are an award-winning managed IT services and support provider.
We specialise in providing end-to-end solutions for a large portfolio of customers.
General
Based in the West End of London and Harrow, Middlesex, we have been growing since being established in 2001 fuelled by our commitment to innovation and exceptional customer service.
Are you a Senior IT Technician or 3rd Line Support individual currently working with or within schools?
Are you keen to branch out into IT Project management where you will have the exciting responsibility of managing IT Installations into schools across the entire project lifecycle.
As the Project manager, you will be the middleman between the schools and the wider business.