As a support engineer, you will be the first point of contact for all technical support queries, providing high-quality assistance to end-users across the organisation.
Henderson Scott have partnered with a global dynamic company based at their HO near Glasgow.
Due to shift working, we offer the flexibility of remote working from anywhere within Scotland, however occasional travel to the office may be required.
As an Infrastructure Support Engineer you will be a strong problem solver with great communication skills who has experience resolving complex infrastructure issues and dealing with escalations.
You will feel comfortable remotely diagnosing, troubleshooting and resolving tickets in relation to issues with customer infrastructure such as Networking issues, Firewall configuration and storage solutions along with proven experience in dealing with windows server infrastructure.
The ability to work in a high paced environment is essential.
We are recruiting for a detail-oriented IT Support Analyst to provide technical assistance to all users within the company through 1st and 2nd line support.
You will diagnose and resolve software, hardware, and network issues, ensuring smooth IT operations.
The business is now recruiting for a seasoned Senior Network Engineer, as they continue to grow their tech team from their newly opened, state-of-the-art tech hub in Glasgow.
Salary to £55,000 per annum excellent benefits package inc company equity
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Role Overview
I am seeking an experienced IT Infrastructure Engineer to join my clients' small IT team.
Your technical expertise and support background will be invaluable as you oversee and enhance the companies' network setup, manage web applications, and maintain server and storage infrastructure.
In this role, you'll have the opportunity to make critical technology decisions and guide the business to better serve the clients and end users.