As they continue to expand, they are now seeking a passionate Senior Customer Service S join them in delivering exceptional support to their valued clients with a view for potential promition to lead the team.
We are working with a leading packaging solutions provider committed to excellence in quality and service.
With their innovative approach and dedication to customer satisfaction, they strive to exceed expectations.
As a Customer Care Specialist, you'll be at the forefront of our super-duper service strategy, ensuring our clients receive top-notch support and assistance.
Day to Day
Identifying "at risk" accounts and proactively reaching out to offer support, additional training, or to resolve issues related to our software, sales, or customer service.
Are you passionate about delivering exceptional customer service
Do you excel at turning problems into opportunities?
MBA are proud to be supporting our client in their recruitment of a Customer Service Advisor.
Working as part of the Customer Experience Team the Customer Service Advisor will be engaged in a multi disciplined role that includes responding to and resolving customer queries and facilitating customer account billings.
The Customer Service Advisor is a fantastic role for someone who loves variety, is passionate about delivering fantastic customer service and tenacious and inquisitive in their work.
As a Service Advisor you will the first point of contact for customers in the Aftersales department, you will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary,
Our client, a fantastic employer, well established franchised dealer group, is looking to recruit an experienced Service Advisor.
As the Senior Customer Service Executive your responsibilities will mostly consist of:.
Why this role
We are currently recruiting for a Senior Customer Service Executive to work within a busy and exciting team with great emphasis on personal development and growth.
General
Support and develop the Customer Service team through a hands on, active approach
Due to continuing business success and growth our client has a fantastic opportunity available for a Senior Service Advisor to join their busy dealership in Stevenage.
Are you a successful Service Advisor looking to take the next step in your career?
The ideal Senior Service Advisor
Previous experience in a similar role is essential.