We are working with a leading packaging solutions provider committed to excellence in quality and service. With their innovative approach and dedication to customer satisfaction, they strive to exceed expectations. As they continue to expand, they are now seeking a passionate Senior Customer Service S join them in delivering exceptional support to their valued clients with a view for potential promition to lead the team.
Responsibilities:
- Providing help and advice to customers
- Responsible for all inbound communication
- Sales order processing
- Investigating and solving customer queries
- keeping CRM system up to date
- Answering and directing sales calls
Skills Required:
- Energetic and personable
- Strong customer service experience