Posted by Incubate Consulting • £23K/yr to £27K/yr
We are seeking a dedicated and customer-oriented Customer Service Executive to join a busy and fast-growing financial services business.
The role involves addressing customer needs, handling inquiries, resolving complaints, and ensuring a high level of customer satisfaction across various communication channels such as phone, email, chat, or social media.
Our client is a leading financial services business based in the Liverpool area.
Posted by Acorn insurance & Financial Services LTD • £24K/yr to £26K/yr
We are looking for people with excellent customer service, response, and resolution skills, who will treat our customer fairly with empathy and respect.
As a Customer Service Claims Handler you are the first point of contact for our customers, you will ensure the delivery of excellent customer service by providing relevant and accurate information to every customer, based on your professional expertise and training that will be provided in house.
The First Notification of Loss department is a fast paced and energetic department where no two days are the same and customer service is key.
Posted by Acorn insurance & Financial Services LTD • £42K/yr to £52K/yr
Role: Large Loss - Senior Technical Claims Handler
Provide technical support and guidance to less experienced claims handlers and handle technical referrals where required.
To proactively manage a caseload of technically complex claims up to a value of £500,000 including fatalities, mild brain, and serious orthopaedic injury claims whilst operating within Haven's Delegated Authority and reserving and reporting to reinsurers when required.
Posted by Hays Specialist Recruitment Limited • £30K/yr to £32K/yr
My client and leading financial services provider based in the heart of Liverpool city centre and known for their customer-first approach, is seeking a professional Customer Service team leader to join their organisation on a permanent basis.
Your new company
As they continue to expand, they are looking for an experienced team leader to oversee their frontline service teams, ensuring they provide efficient, compliant and high quality support to both internal and external customers.
I am working exclusively with a business based in Liverpool who are seeking a Customer Service Representative, who will serve as the first point of contact for our customers during service issues or faults.
This role is vital in providing first-level support, managing support tickets, and ensuring high levels of client satisfaction through effective communication and problem-solving.
Not only is this company the UK market leader in their field, their competitive salaries, onsite parking, flexible working hours with an unrivalled benefits package; is simply not an opportunity you would want to pass up on!
Posted by Acorn insurance & Financial Services LTD • £26K/yr to £34K/yr
We are currently recruiting a Senior Claims Handler to join the Fleet and Specialist product team.
You will be providing exceptional level of service and relationship management to our Fleet customers.
This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal).