As a Senior Customer Service Executive, you will efficiently handle email inquiries, ensuring prompt and effective resolutions for customers, including direct responsibility for key client accounts.
The Client
Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage.
Responsibilities
Maintain regular liaison with workshop logistics and various departments to keep customers informed.
A global market-leading bio-pharmaceutical company is currently looking for a Senior Customer Service Specialist to join them on 14 month contract.
This presents an exciting opportunity for individuals with expertise in supply chain and distribution to collaborate with a skilled and committed Customer Services team, located at their office in Holborn, Central London (3 days on-site required - (Tuesday-Thursday) & 2 days from home.
Key Responsibilities
Assist with the Order to Cash (OTC) process, which encompasses supply chain, order processing, returns, recalls, pricing, documentation management, and handling any related queries about the supply chain and account receivables activities.
We are seeking a Customer Service Representative to join our clients team in Macclesfield As a Customer Service Executive, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries.
This is a great opportunity for individuals who are passionate about delivering excellent customer experiences and have strong communication skills.
Duties
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
This role is working within a global manufacturing business with a superb reputation with aftersales and customer service.
After 15 years, Kate the current Head of Customer Services is moving on to a pastures new and is leaving behind a fantastic role within a super team which she has grew and moulded.
A truly fantastic role has become available for one of my most amazing clients based in Redditch.
Are you an ambitious Customer Service Rep looking for a new career?
Industria Personnel are looking for highly motivated Customer Service Representatives to complement our client's friendly vibrant team on a temporary permanent basis!
As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.
This position requires excellent communication skills, both verbal and written, as well as the ability to multitask and problem-solve in a fast-paced environment.
Duties
- Ensure inbound and outbound calls are handled efficiently and professional manner.