As a Customer Care Specialist, you'll be at the forefront of our super-duper service strategy, ensuring our clients receive top-notch support and assistance.
Day to Day
Identifying "at risk" accounts and proactively reaching out to offer support, additional training, or to resolve issues related to our software, sales, or customer service.
Are you passionate about delivering exceptional customer service
Do you excel at turning problems into opportunities?
The Customer Service Support Executive is a key role engaging with prospective and existing customers delivering a high level of customer service.
Are you an advocate of health & wellbeing, are you looking to make a change to people's lives and are you looking to work as part of a vibrant and energetic customer service team?
Our client is a leading business in Dewsbury, looking for an experienced Customer Support Executive to join them.
The right candidate will have experience within a customer focused role where high levels of attention to detail and empathy play a key part in your day.
They are a passionate team of individuals who strive to give outstanding customer service throughout, speaking to customers over the phone and email until a solution is found.
A Continuous Learning Program to keep you in the loop with relevant progression within the business and changes to economic mechanics, policies, and procedures.
Free onsite parking.
25-day annual leave entitlement, plus bank holidays.
Our client is a leading global logistics provider.
With services ranging from domestic and international express delivery, e-commerce shipping and fulfilment solutions, road, air and sea freight, to supply chain management, consumer retail services, technical support and more.
Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
We remain a family-run business serving customers across the UK and Europe.
As the oldest number plate manufacturer in the UK, established in 1894, we have a 125-year track record of quality and service customers can rely on.
Jepson & Co Ltd are one of the largest manufacturers and suppliers of number plates and number plate printing systems in the UK, Ireland, France and Belgium.