In this role, you will be responsible for providing service offerings & service update information to customers, creating service catalogue plans, ensuring those plans are maintained, design of the Service Catalogue, as well as gap analysis and due diligence throughout the design phase.
This an exciting role that will give an experienced Service Catalogue expert the opportunity to join a global Service Provider who champion a healthy work-life balance.
As part of an ongoing project to bring our contact centre back into the UK, SES Water is seeking passionate and customer-focused individuals to join our team as Customer Services Advisors.
£23,500 - £24,500 dependent upon experience
Are you ready to dive into a dynamic role where every day brings new challenges and opportunities?
Posted by VML Enterprise Solutions • £100K/yr to £120K/yr
General
Principal Consultant needed to join our Consultancy team at VML Enterprise Solutions.
T he opportunity
We are seeking a visionary and distinguished Principal Consultant to influence and drive transformation at the highest levels of our consultancy.
This pivotal role offers a unique opportunity to act as a trusted advisor to C-suite global business leaders, shaping the future of our consultancy solutions on a global scale.
Posted by Parkside Office Professional • £17.12/hr
Our international client requires an experienced Customer Relations Specialist to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
Our client a leading independent Travel company with offices in Central Londonare looking for a Senior Travel Consultant to service clients to the profit of the Company by always providing excellent customer service, building relationships, and ensuring the efficient processing of all bookings and queries received.
Senior Travel Consultant - Central London - £36-45K basic quarterly bonus
This role requires the best customer service to look after many repeat clients, based in Central London with working hours of 9-6.