As a Customer Care Specialist, you'll be at the forefront of our super-duper service strategy, ensuring our clients receive top-notch support and assistance.
Day to Day
Identifying "at risk" accounts and proactively reaching out to offer support, additional training, or to resolve issues related to our software, sales, or customer service.
Are you passionate about delivering exceptional customer service
Do you excel at turning problems into opportunities?
As they continue to expand, they are now seeking a passionate Senior Customer Service S join them in delivering exceptional support to their valued clients with a view for potential promition to lead the team.
We are working with a leading packaging solutions provider committed to excellence in quality and service.
With their innovative approach and dedication to customer satisfaction, they strive to exceed expectations.
As the Senior Customer Service Executive your responsibilities will mostly consist of:.
Why this role
We are currently recruiting for a Senior Customer Service Executive to work within a busy and exciting team with great emphasis on personal development and growth.
General
Support and develop the Customer Service team through a hands on, active approach
As the Senior Customer Service Executive your responsibilities will mostly consist of:.
Why this role
We are currently recruiting for a Senior Customer Service Executive to work within a busy and exciting team with great emphasis on personal development and growth.
General
Support and develop the Customer Service team through a hands on, active approach
Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
They are a small family led business, a clear market leader within their sector, and are looking for a new Senior Customer Support Advisor to expand the team.
Our client is a leading business in Dewsbury, who have experienced phenomenal growth within their market over the last few years and are continuing with this strategic growth.
We are looking for candidates with easy access to Dewsbury, or you may be a car driver and be happy with the commute, as the role is fully office based.
We are currently recruiting on behalf of 1 of the UK's largest building society's who have been voted the 3rd Best Big Company to Work in 2022.
The Hours: 36 hours per week - Applicants will be required to work 36 hours per week on a flexible basis across Monday to Saturday in line with the branch operating hours.