As they continue to expand, they are now seeking a passionate Senior Customer Service S join them in delivering exceptional support to their valued clients with a view for potential promition to lead the team.
We are working with a leading packaging solutions provider committed to excellence in quality and service.
With their innovative approach and dedication to customer satisfaction, they strive to exceed expectations.
They are a small family led business, a clear market leader within their sector, and are looking for a new Senior Customer Support Advisor to expand the team.
Our client is a leading business in Dewsbury, who have experienced phenomenal growth within their market over the last few years and are continuing with this strategic growth.
We are looking for candidates with easy access to Dewsbury, or you may be a car driver and be happy with the commute, as the role is fully office based.
As a Customer Care Specialist, you'll be at the forefront of our super-duper service strategy, ensuring our clients receive top-notch support and assistance.
Day to Day
Identifying "at risk" accounts and proactively reaching out to offer support, additional training, or to resolve issues related to our software, sales, or customer service.
Are you passionate about delivering exceptional customer service
Do you excel at turning problems into opportunities?
MBA are proud to be supporting our client in their recruitment of a Customer Service Advisor.
Working as part of the Customer Experience Team the Customer Service Advisor will be engaged in a multi disciplined role that includes responding to and resolving customer queries and facilitating customer account billings.
The Customer Service Advisor is a fantastic role for someone who loves variety, is passionate about delivering fantastic customer service and tenacious and inquisitive in their work.
Reporting to the Customer Service Supervisor, you'll provide the very best service to our customers, using all your training, knowledge and initiative.
The way our Advisors communicate with customers has massively changed over the past few years.
As a Service Advisor you will the first point of contact for customers in the Aftersales department, you will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary,
Our client, a fantastic employer, well established franchised dealer group, is looking to recruit an experienced Service Advisor.