Coach, mentor, motivate and develop the customer support team to enable them to achieve their individual objectives and those required by the business.
General
The successful Customer Operations Manager manage all aspects Communications and PPM Test customer support function to ensure delivery of customer service excellence to both external potential and existing customers and internal stakeholders.
Sitting at the centre of the team, you offer a broad range of admin and support services to our senior management.
Prepare meeting notes and presentations, your ideas and skills mean a high quality output.
General
A well-established national insurance broker with offices in Swindon is seeking to speak with an experienced Customer Service Support Advisor who are looking for the next step in their career.
As a Registered Manager and working in partnership with colleagues in the senior management team, you will be responsible for the day-to-day operational management of the service.
General
The Registered Manager will provide strong leadership of the administration, transition, care, and people that are aligned with the company's core values while demonstrating knowledge of current standards and regulations that apply to the service.
As a Registered Manager, you will coach, mentor, and develop the team and support their personal and professional growth to enable them to contribute value to the business.
- You have excellent interpersonal and customer-facing communication skills.
General
The task at hand: To be the primary point of contact for the Excalibur IT Managed Services customer base providing IT first line support for windows based desktops/servers, Microsoft 365, and various associated on-premise/cloud software including Backup/IT Security etc.