To deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty.
Essentially you will have proven experience in the automotive industry working in a customer service focused role, with ability to multi-task and adapt to changing priorities.
You will have exceptional administration skills, with experience in MS Office and basic Excel.
Basic Sage accounts would be an advantage to assist the Office Manager in absence but not essential.
Willmott Dixon Interiors is currently looking to recruit an experienced Customer Service Manager to oversee our customer service function, with a focus on defects liability period management.
You'll work closely with our supply chain partners to rectify faults in a timely, cost-effective manner, minimizing disruption to end-users and business operations.
The role involves working on a variety of projects in both Birmingham (initially) and the London area, so a willingness to travel is essential.
We are seeking an experienced customer service representative to contribute to their continued success.
The Customer Service Representative plays a key role in maintaining a great relationship with current and new customers and ensuring that their experience with the company is positive.
Our client is a leading, established firm specialising in the movement of vehicles, dedicating themselves on exceptional service catering to a diverse group of customers.