Assistant Customer Service Manager / London / Full time / permanent
My client, a leader in the luxury office space, are looking for an Assistant Customer Service Manager to join them in their London office.
Within this position you will have the responsibility of ensuring first class customer service is always given, whilst also being able to thrive in a busy and ever-changing environment.
As a Senior Service Manager, you will offer expert guidance on safeguarding concerns and serve as a role model for the operations management team.
An exciting opportunity has arisen for a Senior Service Manager with line management experience, ideally in a care setting to join a leading charitable organisation in the health and social care sector, offering excellent benefits.
This full-time role offers salary of Circa £32,000 per annum plus £25 per out of hour shift payment.
Posted by This is Alexander Faraday Recruitment • £40K/yr to £45K/yr
You will keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty, and retention and to meet customer expectations.
Are you looking for a progressive company?
An early Friday finish and an organisation that values its employees?
Senior Operations Manager to oversee the operations and performance of the contact centre team.
The successful candidate will have strong leadership skills, be strategic in future planning and training for the team and growth of the business and have the ability to deliver exceptional customer experiences.
Overseeing a multi lingual team, You will be Fluent French speaking, this is really essential for this role.
The Customer Services Manager is responsible for managing a high level of administrative support services for customers and field force, from initial contact through to the end of the contract terms.
The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements.
This role offers hybrid working - hours are Monday to Friday plus bonus.