Assistant Customer Service Manager / London / Full time / permanent
My client, a leader in the luxury office space, are looking for an Assistant Customer Service Manager to join them in their London office.
Within this position you will have the responsibility of ensuring first class customer service is always given, whilst also being able to thrive in a busy and ever-changing environment.
Posted by This is Alexander Faraday Recruitment • £40K/yr to £45K/yr
You will keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty, and retention and to meet customer expectations.
Are you looking for a progressive company?
An early Friday finish and an organisation that values its employees?
The Customer Services Manager is responsible for managing a high level of administrative support services for customers and field force, from initial contact through to the end of the contract terms.
The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements.
This role offers hybrid working - hours are Monday to Friday plus bonus.
The Customer Services Manager is responsible for managing a high level of administrative support services, from initial contact through to the end of the contract terms.
The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements.